Privacy Policy
Coresa Fitness Inc. (“Coresa Fitness,” “Coresa,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our members, clients, and visitors. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you access or use our website, mobile application, and related online platforms (collectively, the “Site”), purchase products or services, or attend any Coresa Fitness facility or program.
This Privacy Policy is intended to comply with applicable Canadian privacy legislation, including the applicable provincial privacy laws in British Columbia.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us or that is collected automatically through your interaction with the Site or Facilities, including but not limited to:
- Identification Information: name, date of birth, gender, and government-issued identification where required for verification purposes;
- Contact Information: email address, phone number, mailing address, and emergency contact details;
- Account Information: username, password, booking history, attendance records, and membership details;
- Payment Information: billing address and payment transaction details (note that payment card information is processed securely by third-party payment processors and is not stored by Coresa Fitness);
- Health & Fitness Information (Voluntarily Provided): fitness goals, injury disclosures, health questionnaires, or waiver acknowledgements;
- Technical Information: IP address, device identifiers, browser type, operating system, and usage data;
- Marketing Preferences: communication preferences and responses to promotional content;
- Photo & Video Content: images or recordings captured within our Facilities for marketing or operational purposes, where permitted by law.
HOW WE USE PERSONAL INFORMATION
We collect and use personal information for purposes including:
- Providing, managing, and improving our services, classes, programs, and Facilities;
- Processing bookings, memberships, and payments;
- Communicating with you regarding schedules, updates, policies, and service-related matters;
- Delivering marketing, promotional, or informational communications (subject to your consent and applicable laws);
- Ensuring safety, security, and compliance with our Terms of Service and facility rules;
- Personalizing your experience and improving our offerings;
- Complying with legal, regulatory, and contractual obligations;
- Investigating or preventing fraud, misuse, or unauthorized access.
CONSENT
By accessing the Site, creating an account, making a purchase, or attending our Facilities, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Where required by law, express consent will be obtained.
You may withdraw or modify your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to third parties only as necessary, including:
- Service providers and vendors who perform services on our behalf (e.g., payment processors, booking platforms, IT support);
- Marketing and analytics providers, subject to contractual confidentiality obligations;
- Legal, regulatory, or law enforcement authorities where required or permitted by law;
- Successors or purchasers in the event of a business transaction, merger, or sale of assets.
Coresa Fitness does not sell personal information to third parties.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
COOKIES & TRACKING TECHNOLOGIES
The Site may use cookies, pixels, and similar technologies to enhance functionality, analyze usage, and improve user experience. You may modify your browser settings to manage or disable cookies; however, certain features of the Site may not function properly as a result.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer required, it is securely destroyed or anonymized.
SECURITY SAFEGUARDS
Coresa Fitness implements reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Despite these efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
ACCESS & CORRECTION
You have the right to request access to, or correction of, your personal information held by Coresa Fitness, subject to applicable legal limitations. Requests must be submitted in writing using the contact details below.
THIRD-PARTY LINKS
The Site may contain links to third-party websites or services. Coresa Fitness is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party platforms you access.
CHILDREN’S PRIVACY
The Site is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18 without parental or guardian consent.
CHANGES TO THIS PRIVACY POLICY
Coresa Fitness reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on the Site. Continued use of the Site or Facilities constitutes acceptance of the revised Privacy Policy.
ACCEPTANCE AND ACKNOWLEDGEMENT
By accessing, browsing, or otherwise using the Site, Services, or Facilities, and by submitting, providing, or authorizing the collection of personal information, you acknowledge that you have read and fully understand this Privacy Policy and agree to be legally bound by its terms and conditions. Your continued access to or use of the Site, Services, or Facilities constitutes your ongoing acceptance of this Privacy Policy, as it may be amended from time to time in accordance with applicable law. If you do not agree to be bound by any provision of this Privacy Policy, you are not authorized to access or use the Site, Services, or Facilities and must discontinue such use immediately.
CONTACT US
If you have any questions or concerns about these Terms of Service, the management of Coresa Fitness Inc or its service. Please contact us at info@coresatraining.com or 142B 3rd Street West, North Vancouver, BC V7M 1E8.
The Terms of Service have been updated as of Dec 9th, 2025.